Conversation and topics
On this page
One conversation
In each business a person has a single conversation with the assistant. It does not end and is not started over. Only that person sees it. A key of the business or a program cannot read or write it.
The conversation goes back in pages: Earlier messages shows older ones. Each message of the person is one run, so while an answer is being written the next message waits (see Run).
Topics
When the subject changes, the assistant starts a new topic. It names the topic in the language of the person, and the name shows as a line between the messages. In the app the latest topic's name is also the title of the screen. The assistant makes the topics itself.
What the assistant keeps of the past
The assistant has no memory outside the conversation, and it builds each answer from the conversation itself.
- The current topic comes as it was written, as far as it fits.
- Earlier topics come as short summaries, a few of the latest. The summary of a topic is made when the next message arrives. An older part of a very long topic is shortened the same way.
- Something older still the assistant finds by searching the conversation. The step shows as "Searched our conversation".
- What a tool returned in an earlier run is not kept. If the assistant needs it, it reads the record again.
What should stay for clients is written in the knowledge (see Knowledge entry).
Suggested next questions
After some answers the assistant offers one or two short questions that the person is likely to ask next. They appear above the input line, and a tap sends one in the person's words.
Under an answer
- Copy copies the text.
- Answer again runs the same words once more, on the last answer, if the assistant changed nothing in it.
- What I did and Where it comes from show the steps and the sources.
Chats that were ignored
What the assistant has already told the person about a client's chat stays in their conversation when that chat is ignored. The chat's own messages and the records of runs that carried its words are erased.