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A laser hair removal salon

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The situation: a salon with three masters, two cabinets and one laser device. Two masters are trained for the laser and the third only does consultations. A client wants laser on the legs, and the booking must hold a trained master, a free cabinet and the device for the whole procedure.

1. Roles

The business has the industry Beauty, so the roles read master, place and device (see Industry words and defaults). A resource is whatever time is booked on, and each one belongs to one branch (see Resources). In the section Masters, places and devices the owner adds:

  • three resources with the resource role Master, each linked through Who from the team if the master has a login. A master here is a bookable person; a rights role named Master is another thing;
  • two resources with the role Place, "Cabinet 1" and "Cabinet 2";
  • one resource with the role Device, "Laser".

2. The service says what it takes

In the section Services and prices the service "Laser, legs" takes 45 minutes, costs $80 and in What it needs has master, place and device (see Services and prices). A service takes every role it names at once: if the cabinet or the device is not free, the time is not offered. talemo_create_service takes the same roles in its list needs. The cleanup after the visit is not part of 45 minutes, the booking rules add it.

3. Who does what

On the card of a resource, Services, or in Services and prices, Who does it (see Who does what):

  • both cabinets and the laser are marked at once, because places and devices do every service of their role. If only Cabinet 2 has the right ventilation, the mark of Cabinet 1 is taken off.
  • the masters are marked by hand. The two trained masters are marked for "Laser, legs", and the third is not, so she is never offered for it.

Several services in one visit need a master marked for all of them. If none is, the finder says No master has all these services marked together and does not look for time.

4. Schedules

Every resource has its own schedule, and the visit goes only into time that is open for all three at once (see Schedule of a resource). The device needs a schedule too: without one the finder answers No schedule for these days. Time that the device is not available, such as servicing, is put on its schedule as busy time with a Note. A change that would leave a booked visit outside open time is refused with the number of such visits, so they are moved or cancelled first.

5. Cleanup

In Settings → Booking rules cleanup is set for each role (see Booking rules). Beauty starts with 10 minutes for the master. The owner can add, for example, 10 minutes for the cabinet and 5 for the device. The cleanup comes after the work and is held for that resource only, so other visits wait for it. The finder shows Work and the time with cleanup.

6. Finding times

A visit is booked through Calendar → Book, or talemo_find_times and then talemo_book_visit (see Finding times). For each of the three roles a resource is offered only if it is working, free and marked for the service. A variant names the master, the cabinet and the device that take it. The resource of a role does not change in the middle of the visit.

7. When the device is busy

The laser is held by another visit, so no start is offered, even when both trained masters and both cabinets are free. The finder answers by the reason.

  • No free time in this window: everyone who fits is busy or not working. The finder also offers the nearest free time after the window, if there is one within its reach.
  • Not working in this window: the device has a day off or other hours in this window, and its time is not taken.
  • No schedule for these days: the device has no days laid out.

With a second laser device, either one is offered, and the variant names the one that takes the visit. Two devices of different kinds are told apart with the marks Services on their cards. Booking checks the chosen start again, so a start that someone took meanwhile is refused.

8. Moving and cancelling

A move or a cancellation frees the master, the cabinet and the device together (see Moving and cancelling visits). The device with visits ahead cannot be deactivated until they are moved or cancelled. The online admin offers clients the same variants, and it does not see which resources did not fit or why.

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