Profile and sign-in
On this page
A person has one account for the web, the app and all their businesses. The account sheet, under Profile and sign-in, holds the name, the email, the password, the ways to sign in and the devices. In the app the name, the email and the password are changed in a browser window.
Ways to sign in
- Google: Continue with Google. Google protects the sign-in itself.
- Apple: Continue with Apple. After Apple, Talemo asks for a code from an email, every time. If the person hid their email, the code goes to the address Apple made for Talemo and reaches their Apple ID mail; such a sign-in opens a new account, separate from one on their real email.
- Email and password: after the password, Talemo asks for a code from an email, every time. The code lives 10 minutes, and a new one cancels the old one.
Google sign-in does not work inside the browser built into Instagram or Facebook; there the person signs up or signs in with Apple or with email and password, or opens the page in Safari or Chrome. After too many wrong attempts, signing in with email is paused for a short time; Forgot password? sends a code to the account email, and with it a new password is set.
Password
At least 10 characters, and a password that appeared in leaks of other people's data is refused. Saving a new password signs the account out on all other devices. A person who signed up with Google or Apple can Set a password, and then can sign in with the email too.
Email, Google and Apple
The email is changed by a code sent to the new address; the old address gets a letter about it. Remove next to Google or Apple takes that way to sign in away. It can be removed only when a password is set: without a password Google or Apple is the only way to sign in, the Remove links are off, and the note under them says to set a password first. When a way is removed, the letter about it names it.
Important steps need a fresh sign-in: changing the password or the email, removing Google or Apple, creating an access key, deleting the account, closing a business, deleting an organization and handing over ownership. It holds for 10 minutes.
Where you are signed in
Where you're signed in lists the devices. A sign-in lasts 30 days since the last visit. A device is signed out one by one, or all at once with Sign out everywhere except here.
Security letters
Talemo writes about a sign-in from a new device, a password set or changed, a changed email, a removed Google or Apple sign-in and a connected program. The letters about a new sign-in and a changed password link to the page Wasn't it you?, and the letter about a changed email has Get the address back.
- Protect the account on the page Wasn't it you? signs out all devices, disconnects Claude and ChatGPT, revokes the access keys of businesses and asks for a new password with a code. It needs no sign-in, works once and lives 7 days.
- Get the address back returns the account to the old address, unlinks the new one, signs out all devices, disconnects programs and asks for a new password. It lives 7 days.
When Talemo pauses sign-in
Talemo support can pause sign-in to an account. The person is signed out on all devices and gets the letter Sign-in paused; their businesses keep working. Replying to it starts the conversation, and Sign-in open again comes when it is resolved.