Talemo

Data Deletion

Last updated: 29.09.2026

You can delete your account yourself, in the web. If you cannot sign in, write to us — see the last section. What we keep after deletion, and for how long, is described in our Privacy Policy.

Delete Your Account

  1. Open your account — the circle with your initials — and choose Delete account.
  2. Sign in again when asked. Deletion is accepted only within 10 minutes of a fresh sign-in, so that nobody else can do it from a device you left open.
  3. Confirm. You are signed out everywhere at once, connected programs are disconnected and business keys are revoked.
  4. Your account is deleted 30 days later. If you change your mind, sign in before then and choose Keep account.

What is deleted: your sign-in, profile, devices, memberships in businesses, business keys and the letters we sent you. What stays: the records you made in businesses stay with those businesses, and unspent credits stay with the organization.

If you are the only owner of an organization with an open business, close the business or hand over ownership first; until then the deletion cannot go through.

Close a Business

The owner closes a business in its settings: Close the business, then sign in again and type the business’s name. Access closes for everyone in it at once. Its data moves from working storage to our archive; for 30 days the business can be restored after a top-up. The archive is kept for three years and used only for legal questions, audits and fraud investigations. Search vectors of the business’s knowledge are deleted at once.

Delete an Organization

The owner deletes an organization on its page: Delete the organization — when it has no open businesses — or Delete the organization and businesses in one step. The organization’s unspent credits are lost and its closed businesses can no longer be restored. An organization without any activity for a year is deleted by us; its owners get a letter 30 and 7 days before.

If You Are a Client of a Business

If a business that uses Talemo has your data — you booked with it or wrote to it — that business decides what happens to it. Ask the business to delete it. If you cannot reach the business, write to panic@talemo.app and name the business; we will help.

If You Cannot Sign In

Write to panic@talemo.app with the subject “Data Deletion Request”, from the email address of the account. Tell us whether you want to delete the account, a business or an organization. We reply to that address to confirm it is you before anything is deleted — this step cannot be skipped — and complete the request within 30 days of your confirmation.

What Deletion Does Not Reach

Deleting data in Talemo does not delete what is held by other services: Meta, WhatsApp, Instagram, Google, Apple or Polar. Meta keeps the messages, message templates and first-step questions it received under its own terms. The programs you connected, such as Claude or ChatGPT, keep what they received under their own terms. Files you downloaded from Talemo are not deleted by us.

Non-Affiliation Disclaimer

Talemo is an independent service and is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc., WhatsApp LLC or Instagram, LLC. Data deletion requests sent to Talemo apply only to data stored in Talemo.